MEC Gear (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and visitors to our e-commerce platform www.mecgear.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our Site. By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect:

We collect personal and non-personal information to process orders, improve our services, and enhance your shopping experience.

a) Personal Information

This includes any information that can identify you directly or indirectly, such as:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment details (e.g., credit/debit card information, transaction history)
• Account login credentials
• Communication preferences

b) Non-Personal Information

This includes information that does not directly identify you, such as:

• IP address
• Browser type and version
• Device type and operating system
• Website usage data (e.g., pages visited, time spent on the Site)

c) Sensitive Information

We do not collect sensitive information such as Social Security Numbers, health data, or biometric information.

2. How We Collect Information:

We collect information through the following methods:

a) Directly from You

• When you create an account
• When you place an order
• When you subscribe to our newsletter or promotional emails
• When you fill out forms or provide feedback

b) Automatically

• Through cookies, web beacons, and similar tracking technologies
• When you navigate or interact with our Site

c) Third Parties

• Payment processors (e.g., Stripe, PayPal)
• Shipping and logistics providers
• Social media platforms, if you interact with us through those channels

3. How We Use Your Information:

We use your information to provide and improve our services. Specifically, we may use it to:

1. Process and fulfill your orders, including shipping and delivery.
2. Communicate with you regarding your orders, account updates, or customer support.
3. Send promotional offers, newsletters, or updates (with your consent).
4. Personalize your shopping experience by recommending products or tailoring content.
5. Prevent fraud, unauthorized access, and other illegal activities.
6. Analyze website performance to improve functionality and user experience.
7. Comply with legal obligations, such as tax reporting and regulatory requirements.

4. Sharing Your Information:

We respect your privacy and only share your information when necessary to provide services or comply with legal obligations.

a) Service Providers

We share information with trusted third-party vendors who assist us in:

• Payment processing
• Shipping and delivery services
• Website hosting and maintenance
• Marketing and advertising

b) Legal Obligations

We may disclose your information if required to:

• Comply with laws or respond to legal processes
• Protect the rights, property, or safety of MEC Gear, our users, or others

c) Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention:

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your data will be securely deleted or anonymized.

6. Cookies and Tracking Technologies:

a) What Are Cookies?

Cookies are small text files stored on your device to improve your browsing experience.

b) Types of Cookies We Use

• Essential Cookies: Necessary for basic functionality, such as account login and shopping cart.
• Performance Cookies: Analyze site usage to improve performance.
• Targeting Cookies: Deliver personalized ads and measure marketing effectiveness.

c) Managing Cookies

You can adjust your browser settings to disable cookies. However, disabling cookies may limit your ability to use certain features of the Site.

7. Security:

We implement robust security measures to protect your personal information, including:

• SSL encryption for secure transactions
• Regular system monitoring for vulnerabilities
• Restricted access to sensitive data

While we strive to protect your information, no method of transmission over the internet is completely secure. You provide your information at your own risk.

8. Your Privacy Rights:

Depending on your location, you may have the following rights regarding your personal information:

a) Access and Portability:

Request a copy of the information we hold about you.

b) Correction:

Request corrections to inaccurate or incomplete information.

c) Deletion:

Request deletion of your personal information, subject to legal requirements.

d) Opt-Out:

Opt-out of marketing communications or targeted advertising.

e) Data Processing Restrictions:

Request that we limit how your data is used in specific situations.

To exercise your rights, please contact us at info@mecgear.com

9. Third-Party Links:

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

10. Children’s Privacy:

Our Site is not intended for individuals under the age of [13/16, depending on applicable law], and we do not knowingly collect personal information from children.

11. Updates to This Policy:

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the Site after updates constitutes your acceptance of the revised policy.