This Payment Policy outlines the terms and conditions regarding payments made through MEC Gear’s e-commerce platform (the www.mecgear.com). By placing an order on our Site, you agree to comply with this Payment Policy.
1. Accepted Payment Methods::
We accept the following payment methods for purchases made on our Site:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover
- Digital Wallets: PayPal, Apple Pay, Google Pay
- Bank Transfers: NEFT, RTGS, IMPS
Please note that the availability of payment methods may vary based on your location.
2. Payment Processing:
a) Authorization and Charges
- Payment is processed at the time of order placement. For pre-order items, your payment method will be charged when the order is confirmed.
- By providing your payment information, you authorize MEC Gear to charge the applicable amount, including taxes, shipping fees, and any additional charges specified at checkout.
b) Transaction Security
- All payments are processed securely using encryption technology (e.g., SSL) to protect your information.
- MEC Gear does not store complete credit or debit card details on its servers. Payment processing is handled by trusted third-party payment gateways.
c) Failed Transactions
- If a payment is declined or fails, you will be notified immediately. You may attempt the transaction again using another payment method or contact us for assistance.
3. Pricing and Currency:
a) Pricing
- All prices displayed on our Site are in Rupees unless otherwise stated.
- Prices are subject to change without prior notice. The price applicable to your order will be the price displayed at the time of purchase.
b) Taxes and Duties
- All applicable taxes (e.g., sales tax, VAT) will be calculated and displayed at checkout.
- For international orders, you are responsible for paying any import duties, taxes, or customs fees required by your country.
4. Refunds and Returns:
Refunds for eligible returns will be processed according to our Return and Refund Policy. Refunds will be issued to the original payment method used during purchase. Please allow up to 2-5 business days for the refund to reflect in your account.
5. Payment Disputes:
a) Chargebacks
- If you dispute a payment or initiate a chargeback with your financial institution, you must contact us first to resolve the issue.
- Unauthorized chargebacks may result in the suspension or termination of your account.
b) Fraud Prevention
- MEC Gear reserves the right to cancel orders flagged for suspicious activity. In such cases, we may request additional verification from you.
6. Gift Cards and Store Credits:
a) Gift Card Redemption
- Gift cards can only be redeemed on our Site and cannot be exchanged for cash unless required by law.
- The balance on your gift card does not expire unless otherwise stated.
b) Store Credits
- Store credits issued by MEC Gear can be used for future purchases and are non-transferable.