Payments

This Payment Policy outlines the terms and conditions regarding payments made through MEC Gear’s e-commerce platform (the www.mecgear.com). By placing an order on our Site, you agree to comply with this Payment Policy.

 

1. Accepted Payment Methods::

We accept the following payment methods for purchases made on our Site:

  1. Credit/Debit Cards: Visa, MasterCard, American Express, and Discover
  2. Digital Wallets: PayPal, Apple Pay, Google Pay
  3. Bank Transfers: NEFT, RTGS, IMPS

Please note that the availability of payment methods may vary based on your location.

 

2. Payment Processing:

a) Authorization and Charges

  1. Payment is processed at the time of order placement. For pre-order items, your payment method will be charged when the order is confirmed.
  2. By providing your payment information, you authorize MEC Gear to charge the applicable amount, including taxes, shipping fees, and any additional charges specified at checkout.

b) Transaction Security

  1. All payments are processed securely using encryption technology (e.g., SSL) to protect your information.
  2. MEC Gear does not store complete credit or debit card details on its servers. Payment processing is handled by trusted third-party payment gateways.

c) Failed Transactions

  1. If a payment is declined or fails, you will be notified immediately. You may attempt the transaction again using another payment method or contact us for assistance.

 

3. Pricing and Currency:

a) Pricing

  1. All prices displayed on our Site are in Rupees unless otherwise stated.
  2. Prices are subject to change without prior notice. The price applicable to your order will be the price displayed at the time of purchase.

b) Taxes and Duties

  1. All applicable taxes (e.g., sales tax, VAT) will be calculated and displayed at checkout.
  2. For international orders, you are responsible for paying any import duties, taxes, or customs fees required by your country.

 

4. Refunds and Returns:

Refunds for eligible returns will be processed according to our Return and Refund Policy. Refunds will be issued to the original payment method used during purchase. Please allow up to 2-5 business days for the refund to reflect in your account.

 

5. Payment Disputes:

a) Chargebacks

  1. If you dispute a payment or initiate a chargeback with your financial institution, you must contact us first to resolve the issue.
  2. Unauthorized chargebacks may result in the suspension or termination of your account.

b) Fraud Prevention

  • MEC Gear reserves the right to cancel orders flagged for suspicious activity. In such cases, we may request additional verification from you.

 

6. Gift Cards and Store Credits:

a) Gift Card Redemption

  1. Gift cards can only be redeemed on our Site and cannot be exchanged for cash unless required by law.
  2. The balance on your gift card does not expire unless otherwise stated.

b) Store Credits

  1. Store credits issued by MEC Gear can be used for future purchases and are non-transferable.
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